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工作经历
Sales Representative
Goal of every day make sales not excuses
Supervisor
Customer service inbound and outbound
Updates CRM aith customer queries
Follow ups
Feedbacks and reviews update
I tried my best to make Customer satisfaction
Effective listening skills and willingness to co-operate with others and work to the greater good with high multi-tasking capabilities.
In Professtional ism , ready to work in teams, or alone, or in both from time to time and willing to relocate, travel, weekends, and holidays in addition to traditional daytime shifts.
customer services representor
Answer calls and queries from all customers and individuals, in a courteous, efficient and professional manner
Process all customers requests as per the defined policies and procedures
Revises and updates customers information into the CRM.
Serves all customers contacts through all available contact channels (Call, E-mail).
Documents and refers complete information on customer requests that cannot be solved at CSR level to appropriate tier for early resolution.
Ensures that the customers are satisfied with the service rendered
