Transaction Management: Update transaction status per guidelines, ensuring timely processing.

Incident Prevention: Detect and address issues impacting services, collaborating with Europe
Operations Supervisor for solutions.

Support Operations: Assist Supervisor, providing customer service support and aiding workflow
across departments.

System Management: Set up, test, and maintain payer, product, and currency configurations in both
test and live environments.

Data Compilation: Gather and organize information on correspondents and clients as directed.

Integration Support: Assist in integrating payment systems, managing agent and payer setups and
configurations.

Financial Management: Create and manage pricing, commission structures, and payment activations.

Reporting: Compile and report transaction data to third-party platforms, ensuring accuracy and
compliance.

Fraud Prevention: Review transactions for compliance with operational fraud rules, maintaining
security protocols.

Operational Backup: Act as backup for safeguarding and operational payment tasks across multiple
regions.

Financial Oversight & Analysis: Daily monitoring and management of Provident Fund balances.
Conducting in-depth analysis of financial statements to inform strategic decision-making.

Treasury Management & Banking Liaison: Oversight of client (UNILEVER PAKISTAN) treasury funds,
including investment strategies. Direct liaison with banking institutions (CITI BANK, BAHL, HBL, HMB,
MEEZAN BANK LIMITED) for account management and vendor payments.

Maintain petty cash ledger daily.
Assistance to Operational Manager of the branch.
Carried out Day-to-Day Transactions.