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概要
Goal-oriented and collaborative IT professional with experience applying Network and software design, installation, administration, and configuration to support growing businesses. Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies. Adept in communicating with technical and non-technical audiences. Develop system documentation and create policies to meet the needs of dynamic and continuously changing environments.
项目
工作经历
Manager IT
Lead IT projects, including the design and deployment of new IT systems and services
FortiGate Firewall (SD-WAN, Anti-Virus, IDS, IPS, Web Filtering, and IPv4 Policies) with Mikrotik Router deployed as backup at both sites (Factory and Head Office).
Managing Email solutions and Office 365 (SharePoint Online, Teams, OneDrive, and Outlook).
Manage CISCO WLC 5508 for the factory and Unify Controller for the HO.
Manage CCTV Surveillance Monitoring team and Operations.
Hyper-V and VM Ware (Hosted and Bare Metal Server).
Manage Oracle ERP Server Technically and attendance through ERP.
Switching: Configured Cisco Catalyst switches 3560/3650/2960.
Manage Engine helpdesk ticketing for IT support services.
IT Executive
Data Center maintenance at 7AK and Tricon of DFL, SFML, SFL & SDL with Tagging & Documents.
Manage Engine helpdesk ticketing for IT support services.
Manually Taking Backups of All servers, NVRs, Sophos Firewall, and Manage Engine Server.
Support all Helpdesk services including Office 365, Windows, Printers, LAN WAN & Meetings.
Network Administrator
Create & manage users from Server 2012 R2 DC and Active Directory.
Create and manage Exchange 2016 users, CISCO Switches, Mikrotik, and Unify Controller & APs.
Manage FTP server & Virtual servers’ backup through Veeam backup services.
Install and configure Office 365 (Outlook, OneDrive & Teams) setup on users.
Manage IT network requests through manage engine helpdesk services.
Providing remote helpdesk and network services to US clients.
IT Support Specialist
SAP B1 (SUSE Linux Enterprises 11) System and Server Installation & Configuration.
Windows Server Domain Controller and Proxy Server (CC proxy).
CCTV Surveillance Installation & Configuration.
Manage helpdesk services of company Networking equipment.
Configure Email accounts on users and maintain their records in inventory.
Network, Inventory & Operational procedures (SOPs).
Configure and Troubleshoot Load Balancer Switch, and WiFi Access Points.
