Detail-oriented Administrative Executive with IT support expertise, skilled in database management, advanced Excel/Google Sheets, and basic troubleshooting. Proficient in accurate documentation and reliable technical support for software, hardware, and office equipment. Dedicated to enhancing office efficiency through organization, accuracy, and strong communication.
· Optimized data entry and database systems, ensuring accuracy and efficiency with Excel spreadsheets.
· Maintained and monitored computer systems, conducted virus scans, and resolved issues to ensure seamless operations.
· Provided technical support for operating system issues, printers, and copiers to staff and administration.
· Checked hardware, software, and managed upgrades; executed system backups and data recovery.
· Supported staff in designing ads, banners, and graphics for creative projects using Illustrator, Adobe Photoshop, Figma, and Canva.
· Designed, implemented, and maintained database systems for optimal performance and reliability.
· Monitored database performance, performed regular maintenance, and ensured data integrity and security.
· Developed and executed data backup and recovery plans, addressing software and security risks.
· Collaborated with the IT team to troubleshoot database issues and provided staff training.
· Ensured compliance with data protection regulations and best practices.
· Maintain a positive and inclusive learning environment to support student success.
· Collaborate with instructors and staff to integrate technology effectively into teaching.
· Install and maintain computer hardware, operating systems, and graphic design applications in the Computer Lab to optimize user experience.
· Ensure smooth operation of computer systems and equipment, including virus scans, for optimal user experience.
· Stay updated on advancements in graphic design software and computer technology.
· Assess student progress through assignments, monthly test, and exams.
· Provide feedback to enhance student learning and skill development.