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概要
Results-driven professional with an MBA in Human Resources and extensive experience in Learning and Development. Currently employed as an Admin in Learning and Development at Verge Mobile, supporting a U.S.-based sales team by managing training data, coordinating programs, and optimizing communication processes. Proven ability to enhance training effectiveness through meticulous data management, customized reporting, and efficient administrative support. Adept at utilizing advanced Excel skills and email management tools to streamline operations and improve team performance.
工作经历
Admin Learning And Development
Managed and updated training and performance data for a U.S.-based sales team using Excel, ensuring accuracy and timely reporting of progress and development.Developed and maintained detailed spreadsheets to track sales training metrics, including attendance, completion rates, and feedback, improving decision-making and program targeting.Assisted with onboarding new team members, coordinating initial training and resource access.Sent 70+ customized progress emails daily, updating employees and leaders on performance and milestones.Crafted personalized emails to address progress and performance issues, enhancing engagement.Tracked and addressed responses to progress emails, managing feedback promptly.Implemented an email reporting system, improving clarity and impact of updates.
Research Analyst
Conducting in-depth researchWriting and editing academic papersAdhering to citation standardsMeeting deadlinesAnalyzing and synthesizing information
