An IT Professional, With my Bachelor in BCS with having more then three years relevant field working experience. Currently working in Mashriq TV as an IT and System Support Engineer. Where i am responsible for running and look after IT operations and System Support including Servers, Networks and Broadcast equipment's.
Windows OS support
o Windows installation, activation, taking image, restoring image, password breaking, different application installation and
creaking.
o Windows server installation 2008,2012,2016.
Different Virtual Machine’s installation and configuration (VMware Workstation, VMware Fusion, Oracle VM Virtual Box Hyper-V).
Configuration of AD, DNS, DHCP.
Configuration different smart switches (HP,tp-link)
MAC OS support
o Install macOS , Set Up and Configure macOS, Use macOS Recovery, Update macOS Software.
o Manage User Accounts, Manage User Home Folders, Manage System Security, Manage Keychain Access.
o Install Application, Manage Documents, Manage and Troubleshoot Application.
o Manage Basic Network Settings, Manage Advanced Network Settings, Troubleshoot Network Issues.
Firewall Management (Rukus,Sophose,Juniper)
Monitor and maintain computer systems and networks.
Set up new users in Microsoft Windows Active Directory and LDAP.
Set up new user mail accounts(outlook).
Configure user rights for various applications.
Troubleshoot system and network problems and diagnose and solve hardware/software faults.
Run network applications to support systems and users.
Configuration of VOIP Phones.
Pcr Support
Handling different storiges
NLE Support
Networking of different Broadcast Devices .
Viz Support tiker and CG Engine
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Administrate NMS (News Management system) create user, manage user, right assignment rundown etc.
• Managing different servers like FTP, DHCP, PDC, and ADC.
• Controlling flow of date from different users and devices, like archive data from ftp server, other storage devices, ingesting data from any source.
• Handling data storage and data archive.
• Talking to clients and computer users to determine the nature of any problems they encounter
• Prompter installation and controlling.
• Investigating, diagnosing and solving computer software and hardware faults.
• Monitoring ticker engine\ticker clients, CG engine\CG Clients.
• Supervising junior engineering and technical staff.
• Also have knowledge of PCR, MCR, NOC .
• Have full command on MAC systems.(mac OS installation , mac software installation )
• Handling YouTube channel for Mashriq TV Uploading videos editing videos.
• Managing stocks of equipment, consumables and other supplies.
• Write well designed, testable, efficient code by using best software development practices.
• Create website layout/user interface by using standard HTML5/CSS3 practices.
• Integrate data from various back-end services and databases.
• Gather and refine specifications and requirements based on technical needs.
• Create and maintain software documentation.
• Responsible for maintaining, expanding, and scaling sites.
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities Cooperate with web designers to match visual design intent.