概要

As a diligent Insurance Clerk with a successful tenure at State Life Insurance Corporation Pakistan, I have consistently excelled in processing policy applications with unwavering accuracy and meticulous attention to regulatory compliance. My unwavering commitment to customer satisfaction has been evident through my prompt resolution of inquiries and steadfast support to policyholders during claim settlements. I take pride in my meticulous organizational skills, maintaining an efficient and systematic filing system while preparing comprehensive documentation that stands as a testament to my dedication.


My expertise spans various domains, including Communication Management, Service Desk Management, Standard Operating Procedures (SOPs), Policies & Procedures implementation, Data Collection & Analysis, and proficient Report Writing & Documentation. My adeptness in Needs Analysis and my penchant for thorough Research & Evaluation further enhance my ability to serve clients effectively and make informed decisions.


My role as a policy application processor is marked by my adept handling of customer inquiries, ensuring that each interaction is characterized by professionalism and empathy. My skills extend beyond processing applications; I provide essential support throughout the claims processing journey, contributing to a seamless and supportive experience for policyholders. My detail-oriented approach to documentation ensures that every piece of information is accurately captured and documented, reflecting my dedication to precision.


In summary, my tenure at State Life Insurance Corporation Pakistan has solidified my expertise in insurance operations, customer service, and efficient documentation practices. I am poised to continue making meaningful contributions to the industry by leveraging my proficiency in collaboration, communication, and problem-solving to create positive experiences for both clients and colleagues alike.

工作经历

公司标识
Clerk
State Life Insurance Corporation of Pakistan
Jan 2019 - Dec 2021 | Bahawalpur, Pakistan


Efficiently processes policy applications, ensuring accuracy and compliance with regulatory standards.
Responds promptly to customer inquiries, providing exceptional service and resolving issues effectively to enhance satisfaction.
Organizes and maintains a systematic filing system, enabling quick access to essential documents and streamlining administrative processes.
Assists in claims processing tasks, verifying details, and expediting claim settlements to support policyholders during critical times.
Demonstrates attention to detail and adherence to company policies while preparing reports and documentation, contributing to a comprehensive record-keeping system.
Embraced teamwork to achieve organizational goals and uphold the company's reputation for excellence in insurance services.

学历

university of education,lahore.
硕士, MSc, ‎
Mathematics
CGPA 3.1/4
2021
Islamia University
学士, 理工学士, B.SC‎
Double Math
所占比重 59%
2018
Govt sadiq Egerton college ,Bahawalpur
中级/A级, , F.Sc Pre-Engineering‎
所占比重 47%
2015
Govt Cantt High School, Bahawalpur
非预科, Matric in Science‎
Completed
2012

技能

中级 Ability to Maintain Professionalism
中级 Ability to Promote a Positive Image of the Bank
中级 Accounts Management
中级 Analytical Skills
熟练 Building Codes & Regulations
中级 Business Development Skills
中级 Cash Collection
中级 Client Dealing
中级 Communication and Interpersonal Skills
中级 Computer Proficient
中级 Configuration Switches
中级 Credit Analysis
中级 Credit Management
中级 Customer Relations
初学者 Data Analytics
初学者 Digital Marketing Analysis
初学者 E-commerce SEO
中级 End to End Sales
中级 Engaging Communication Skills
熟练 Fast Learner
中级 Financial Analysis
熟练 Financial and Budgeting Skills
中级 Growth Analysis
熟练 Handle Stressful Situations
中级 Microsoft Office Suite or Similar
中级 MS Excel
中级 New Account Generation
中级 Persuasion Customer
中级 Presentation Skills
中级 Proactive
中级 Quality Control Cutting
中级 Reporting Skills
中级 Risk Management
初学者 Sales
中级 Sales Presentation Skills
中级 Scale Management
初学者 SEO Audits
初学者 SEOquake
中级 Team Building
中级 Time Management
中级 Transaction Management
中级 Travels Knowledge
中级 Use of Medical Equipment
初学者 المهارات المعدنية

语言

熟练 旁遮普语
熟练 Saraiki
熟练 乌尔都语
中级 英语