概要

Qualified Customer service representative with over 4 years in fast-paced customer service and call center environment. As a customer service representative i am personable good at building loyal relationships, resolving and helping resolving the problems, assisting colleagues and increasing sales. I also excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.

工作经历

公司标识
Customer Support Representative
DGS (Private) Limited
Nov 2019 - Aug 2020 | Lahore, Pakistan

Customer support specialist

公司标识
Customer support representative
Mindbridge Pvt. Ltd.
Apr 2018 - Nov 2019 | Lahore, Pakistan

公司标识
Crew trainer
Virtual University of Pakistan
Aug 2017 - May 2019 | Lahore, Pakistan

公司标识
Customer Support Representative
Vector Dynamix
Jan 2016 - Apr 2017 | Lahore, Pakistan

Customer Acquisition

学历

University of Sargodha
学士, 技术学士, BSMT‎
mechanics
CGPA 3.2/4
2020
Punjab University ( private)
学士, 艺术学士, ‎
English Language and Literature
2020
Punjab Group of Colleges
中级/A级, 理学院(工程预科), FSC‎
CHEMISTRY, PHYSICS, MATHS
等级 A
2017

技能

熟练 Ability to Use Positive Language
中级 Amazon Cloud Front
中级 American Accent
中级 Analytical Skills
熟练 Aseptic Technique Knowledge
初学者 Billing
熟练 Client Service
熟练 Client Services
熟练 Close Attention to Details
熟练 Conservation Awareness
中级 Consultancy
熟练 Creative English Writing
中级 Customer Acquisition Services
中级 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Database Management 
熟练 eCommerce Account Handling
熟练 Effective Listening
熟练 Email List Management
熟练 english comm
熟练 English communication and listening skills
熟练 English Language Proficiency
熟练 English Listening
熟练 Feedback Assessment
熟练 Finance Administration
熟练 Grammer Command
熟练 Inbound Lead Generation
中级 International Sales Support
熟练 IT Support Responsibilities
中级 Outbound Marketing
熟练 Pay Close Attention to Detail
熟练 Phone Etiquette
熟练 Process Operations Handling
熟练 Record Keeping
中级 Record Maintenance
中级 Relations Management Skills
中级 Sales Agent
中级 Sales Development
熟练 Self-control
熟练 Strong Mathematical Knowledge
熟练 Sweeping Knowledge
熟练 Written and Verbal English
熟练 أخلاقيات الاتصال
熟练 المهارات الهاتفية

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语