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工作经历
Phone Banking Officer / Customer Services
Provides And Manage Superior Customer Services For All The Customer Of The Bank By Ensuring Effective And Efficient Resolution Of Customer Complaints, Queries, Card Activations .
Coordinate With Product Team To Ensure Smooth Operations Within Defined Process .
Cold calling to arrange meetings with potential customers to prospect for new business Etc .
Ufone pakistan M/s CATCOS
Informing/Provisioning of accurate and precise information about products and services, value added services, packages, and on going promotional activities to the customer.
Logging all queries properly and escalating possible complaints to the concerned teams.
Suggesting alternatives and possibilities to resolve customers’ complaints on priority basis etc.
Customer Support Executive, Telenor (Inbound)
Internship Department (Contact Center)
