概要

Dynamic eCommerce Manager with demonstrated capacity to effectively manage a variety of projects.Excellent ability to develop team rapport and assessment of company needs. Experience defining project specifications, establishing project goals, and deliverables, communicating objectives to inter-disciplinary teams, committees,and Board of Directors.

工作经历

公司标识
Head Of E-COMMERCE
Rabazka
Mar 2023 - 代表 | Lahore, Pakistan

Enter Description

公司标识
Deputy Manager E-Commerce
Master Group of Industries
Dec 2021 - Dec 2022 | Lahore, Pakistan

Managing brands of Master Group of industires including MoltyHome, Celeste Home Fashion, Offisys, DuraFoam.Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.Monitor campaign budgets.Coordinate with advertising and media experts to improve marketing results.Identify the latest trends and technologies affecting our industry.Evaluate important metrics that affect our website traffic, service quotas, and target audience.Work with your team to brainstorm new and innovative growth strategies.Oversaw cash management operations and alternative delivery methods for clients.Website Management.Product management on Website including Sale campaigns.Lead and manage multiple portal projects.Handling online orders processing and Returns.Working with online market places like Daraz, Olx Mall, Alfa Mall, Jomo.Digital Marketing and product forcasting.Managing Social media.Managing the accounts of Websites.Prepare accurate reports on our marketing campaign’s overall performance.

公司标识
Manager E-COMMERCE AND CUSTOMER SERVICES
SIFA
Sep 2020 - Oct 2021 | Lahore, Pakistan

Heading the operations of Ecommerce and customer services.
Successfully launched Sifa.pk 
Develop the inhouse ecommerce structure including ecom, Customer services, and warehouse team.
Managed the outsource team for website development.
Onboard the courier companies on website.
Worked with online market places link Laam, instamall.
Plan and manage long term projects for all internet eCommerce operations.
Collaboratively developed a custom website fostering talent in creating user-friendly interfaces.  
 Digital Marketing and product forcasting.
Managed the warehouse directly.

公司标识
Manager E-Commerce
Elan & ZAHA
Oct 2019 - Aug 2020 | Lahore, Pakistan

Leading the operations of Ecommerce and website.
Achieve the highest sale numbers of 120M+
Managed the 30K order dispatches in a month.
Managed strategic site redesign to improve brand messaging, engage new users, and improve conversion. Resulted in 19% increase in AOV, 8% increase in visit duration, 3% decrease in bounce rate.
Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity. Managed all electronic delivery channels, including commercial webbased online banking.
Developed and implemented internal cross-functional training programs for the Departmant. 
Oversaw cash management operations and alternative delivery methods for clients. 
Website Management.
Product management on Website.
Lead and manage multiple portal projects. ▪ Handling online orders processing and Returns ▪ Manage customer’s expectation with skillful communication step.

公司标识
E commerce Assistant Manager
ELAN & ZAHA
May 2019 - Sep 2019 | Lahore, Pakistan

Leading roles

公司标识
E Commerce Executive
ZAHA by Khadijah Shah
Aug 2018 - May 2019 | Lahore, Pakistan

公司标识
E Commerce Executive
ELAN
May 2017 - May 2019 | Lahore, Pakistan

学历

University of South Asia
学士, 工商管理学士学位, BBA(hons)‎
Marketing
CGPA 2.8/0
2019
Islamia collage railway road lahore
中级/A级, 贸易学学生, I.Com‎
Accounting, Economics, Banking, Statistics
所占比重 67%
2015
KPSI Cadet School & College System
大学入学/0级, 科学, matric‎
Mathematics, Biology, Chemistry
所占比重 66%
2012

技能

熟练 Facebook Ads
中级 Tiktok Ads
熟练 B2B Manager
熟练 Bank Reconciliation on
熟练 Conservation Awareness
熟练 Corporate Website Management
熟练 Cross-team Communication
熟练 Data Management
熟练 Database Management 
熟练 eCommerce Website
熟练 Google Ads
熟练 Instagram Knowledge
熟练 Linked Analytics
熟练 Manager Role
熟练 Product Forecasting
熟练 Product Listing
中级 SEO
初学者 SEOTools
中级 Shopify
熟练 Social Media Ads
熟练 Team Building
中级 Warranty Quality Assurance Process
熟练 Web Marketing Strategy
熟练 Website Sales
熟练 Zendesk Handling

语言

熟练 英语

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