概要

I have Four years plus Bpo experience in inbound and outbound international programs. I have worked with different call centers at their various levels from fronting to closing,assistant teamlead and quality control department.

项目

USA Mortgage , Home Security , Injury Claim , Solar Systems , Health Insurance and Pain & Scar

工作经历

公司标识
Team Lead
Rocknet Systems Pvt
Oct 2018 - 代表 | Islamabad, Pakistan

Team Lead

公司标识
Customer Support Specialist
Micronox Solutions
Apr 2017 - Jun 2018 | Islamabad, Pakistan

I have worked with company about 18 months at different levels like from Customer sales representative to Closer assistant and in quality control department.

学历

Allama Iqbal Open University (AIOU)
中级/A级, 艺术系, FA‎
General Science, Sociology, Urdu, English etc.
所占比重 65%
2018
Other
大学入学/0级, 科学, Matriculation‎
Science, Chemistry, Physics
等级 B
2013

技能

初学者 Client Support Assistant
熟练 Conservation Awareness
熟练 Control Points Knowledge
中级 CRM Command
熟练 customer sales executive
熟练 Customer Success
熟练 Process Operations Handling
初学者 Quality Control Department
熟练 The International Customer Service Standard

语言

熟练 英语