Demonstrated respect, friendliness and willingness to help wherever needed.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Carried out day-to-day duties accurately and efficiently.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Participated in team-building activities to enhance working relationships.
Exceeded goals through effective task prioritization and great work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Identified issues, analyzed information and provided solutions to problems.
Worked flexible hours across night, weekend and holiday shifts.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Planed and prepared the Documentation for Chartered Flights of Refugee , by Albania, canada, Afghanistan .
Provide Psychological training .
Day to Day Operations.
Medical Services to Refugees.
Emergency Management.
Family safety and language programme.
Project of Vital voices operational by Salman Sufi Foundation Prepared Shelter Home Operational Manual for Vital Voices & Salman Sufi Foundation

Increased customer satisfaction by resolving issues.
Used Microsoft Word and other software tools to create documents and other communications.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Participated in team-building activities to enhance working relationships.
Worked with customers to understand needs and provide excellent service.
Led projects and analyzed data to identify opportunities for improvement.
Used coordination and planning skills to achieve results according to schedule.
Used critical thinking to break down problems, evaluate solutions and make decisions. Conducted research, gathered information from multiple sources and presented results.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Drove operational improvements which resulted in savings and improved profit margins.
Monitored company inventory to keep stock levels and databases updated.
Maintained excellent attendance record, consistently arriving to work on time.
Identified issues, analyzed information and provided solutions to problems.
Carried out day-to-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Received and processed stock into inventory management system.
Prepared first Sweet Industry Operational Manual.
Provided Training to new staff about product safety and supply chain
Surprised visits of shops to check the operational working and supervisors duties.
Dealing with all Governments Departments.
Dealing with all courts matters.
Prepared first Integrated Standard Manual for Sweets Production

Hired and managed consultants, contractors and sub-contractors to complete project tasks.
Developed and oversaw project operations and managed multi-functional issues through resolution.
Developed project control roadmap to guide various projects.
Monitored project and program quality to meet audit expectations.
Traveled to other company locations for temporary assignments, meetings or training.
Directed project design functions, developed proposals and conversed with customers and funders.
Oversaw up to 2 projects simultaneously without sacrificing standards.
Maintained open communication by presenting regular updates on project status to Donors & management
Reported regularly to National Director on project budget, progress and technical problems.
Built successful project plans covering objectives, resources and staffing to meet schedules.
Verified quality of deliverables and conformance to specifications before submitting to Higher Management.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Recruited and oversaw personnel to achieve performance and quality targets.
Obtained needed resources by strategically negotiating with stakeholders and outside supplier

Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Prepared annual budgets with controls to prevent overages.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Managed budget implementations, employee evaluations and contract details.
Implemented operational strategies and effectively built customer and employee loyalty.
Designed modern employee recognition program which boosted productivity and improved morale.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Utilized enterprise risk management software to improve operational insight and planning.
Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Developed effective business plans to align strategic decisions with long-term objectives.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Developed and maintained relationships with customers and suppliers through account development.
Evaluated suppliers to maintain cost controls and improve operations
Introduced new methods, practices and systems to reduce turnaround time.
Lead the all governments certifications & registrations.
Prepared SOP's for Productions & and Lab procedures.
Prepared Honey standards protocol to present in Punjab Food Authority and give a presentation to DG Punjab Foods.
Developed & Constitute first honey association of Pakistan.
Provide the technical support to all Honey Industries of Pakistan to meet the Punjab Food Authority .

Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
Set terminal budgets and set goals to adhere to plans.
Fielded customer complaints and comments and rectified issues.
Hired, trained and educated new employees to improve company performance and efficiency.
Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
Maintained composure and order when handling customer and employee injuries, incidents and accidents.
Negotiated contracts with outside providers to minimize cost and increase profitability.
Handled customer complaints and revised process to improve service, boosting customer service scores
Remained standing for long periods of time.
Directed and monitored tracking, routing and dispatching transportation vehicles.
Monitored employee performance and productivity.
Directed and initiated investigations to resolve shipper or customer complaints.
Coordinated and monitored maintenance and repair of company vehicles

 Bus Operations Management.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed and maintained courteous and effective working relationships. Operational Scheduling.
Cargo Services Management.
Staff Duty roster.
Customer Dealing Accident Dealings Implementation on compensation policy.
Government Regulatory Affairs