Strategic Planning: Work with senior leaders to identify the strategic direction of the business and develop an HR strategy to support it.
Talent Acquisition: Worked with line managers to identify staffing needs, screened resumes, participated in interviews, and facilitated a smooth onboarding process, including orientation for new hires.
Employee Relations: Managed employee relations by resolving workplace issues, facilitating communication between staff and management, and ensuring compliance with company policies. Conducted initial investigations and resolved issues by coordinating with the Ethics Department.
Performance Improvement Plan (PIP): Implemented Performance Improvement Plans (PIP) by collaborating with managers to set goals, monitor progress, and ensure adherence to policy. Provided guidance and support throughout the PIP process to drive employee development and performance improvement.
Performance Management: Partnered with senior management to identify key performance indicators and individual goals, ensuring clear goal setting and monitoring progress. Influenced and ensured timely completion of goal setting, feedback, and appraisals, adhering to policy and facilitating smooth review cycles and salary increments.
Stakeholder Management: Managed stakeholder relationships by providing strategic advice and support, fostering strong connections with both internal and external partners. Ensured effective communication and collaboration to align HR initiatives with business objectives and address key issues.
Coordinate with Head of HR Business Partner to improve work relationships, build morale and increase employee productivity and retention.

Collaborated with business leaders and department heads to develop and implement HR strategies that supported the achievement of regional business objectives.
Led the recruitment and talent acquisition process, ensuring the selection of top talent to meet staffing needs.
Overseeing the induction process for senior executives based at the head office.
Conducted performance management, including performance appraisals, feedback sessions, and development plans.
Taking charge of the complete lifecycle of performance improvement plans (PIPs), from development to execution, and delivering comprehensive results presentations to senior management.
Supporting the Group Head of HR in facilitating communication and collaboration with both internal and external stakeholders.
Worked closely with the Head HR Business Partner to align regional HR practices with the overall HR strategy.
Played a key role in change management initiatives, helping employees adapt to organizational changes.
Participated in employee engagement surveys and developed action plans to improve employee satisfaction.

Developed and maintained system of admin vaults of 25 branches and make sure to update and maintained the collateral record of more than 10,000 portfolios of active customers.
Ensure timely and accurate processing of collateral return to customers after complete due diligence and as per SBP SOP of 03 days TAT.
Accomplished collateral risk of 25 branches by adhering to policies, procedures and regulations and maintaining the record as per internal and external audit requirement.
Resolve and controlled administrative problems of 25 branches and arranged repair maintenance of premises, coordinating preparation of reports, analyzing data, and identifying suitable solutions.
Accomplished 20 projects of new branches from tenancy agreement to fully operational activation of branches by coordination with vendors, internal departments.      
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.