Cover letter
I am writing to express my strong interest in the position of Compliance officer at U Microfinance bank, the live streaming application. With my extensive experience in the live streaming industry and my proven track record in managing teams and driving business growth, I believe I would be a valuable asset to your organization.
Currently, I hold the position of Manager in the Content Moderation Department at Streamkar and Oyetalk, two prominent live streaming applications. In this role, I have successfully overseen a team of 24 members, ensuring the enforcement of community guidelines and the maintenance of a safe and engaging platform. I have been actively involved in creating case studies, preparing reports, collaborating with the Research and Development team, and generating innovative ideas to enhance user experience.
Moreover, I am also responsible for managing two overseas teams: the Bangladesh CSR and Bangladesh Monitoring departments. By effectively leading a team of 12 professionals, I have developed and implemented comprehensive community guidelines and best practices. Additionally, I have been instrumental in conducting case studies, generating reports, and fostering a collaborative work environment.
In addition to my role in the Content Moderation Department, I have been actively involved with the Agency Department. I have integrated WhatsApp APIs with Fresh-chat, resulting in streamlined communication and enhanced productivity for the Streamkar Agency team. Furthermore, I have successfully verified company business and integrated APIs with other applications, presenting company information in a professional manner.
I am confident that my skills in team management, strategic planning, and business development make me a strong fit for the compliance position at U Microfinance bank. My experience in the live streaming industry, coupled with my ability to drive growth and implement innovative solutions, aligns perfectly with the goals and vision of your organisation.
I have attached my detailed CV for your reference, which provides further insights into my qualifications and accomplishments. I would greatly appreciate the opportunity to discuss how my skills and experience can contribute to the success of U Microfinance bank. Thank you for considering my application.
Throughout my experience, I have acquired and honed several specialist skills that have contributed to my effectiveness in my roles. First and foremost, I have developed exceptional leadership and managerial abilities through overseeing a diverse team of 37 individuals across various departments. This skill allows me to effectively delegate tasks, ensure smooth operations, and foster a collaborative work environment.
My specialist skills in team management, bug detection and resolution, and customer communication contribute significantly to my overall effectiveness and success in my roles. Professional Experience:
As the Manager of the Content Moderation Department at Streamkar Pakistan, I oversee content moderation activities and manage two overseas teams in Bangladesh, namely the Customer Service Representative (CSR) and Monitoring teams.
Skills and Expertise:
I possess strong skills in creating case studies, reports, and Microsoft Excel sheets. I am well-versed in developing community guidelines, roasters, and generating new ideas and inventions.
Project montering and daTa Entry work is Islamic relief NGO