 Forecasts demand for certain products and makes orders accordingly
 Checks inventory, tracks how inventory is used, and adjusts purchasing habits in accord with apparent trends
 Optimize production operations to meet quality and performance standards
 Analyze project quotations and implement cost-optimization initiatives
 Highlight potential customers and prepare compelling presentations and project demonstrations when required
 Schedule routine inspection and maintenance of production equipment to prevent equipment break-downs and malfunctioning
 Assist Plant Manager in planning, managing and executing production operations

Monitored engineering and manufacturing failure analysis efforts to ensure accurate root cause determination, process improvement, and exceptional customer response
 Managed returned part analysis processes to reject invalid claims and managed customer disputes
 Optimize complete warranty process across total value chain (Customer, Sales unit, Production & Quality)
 Provide solutions to customer request
 Monitored all logs for claims, investigated each individual case and managed billing request for same.
 Provide engineering support for production and maintenance activities to ensure maximum customer satisfaction
 Prepare reports regarding market conditions and merchandise costs
 Continuously comparison shops and negotiates to make sure the company gets the best possible prices on needed supplies
 Oversees supply chain management
 Attends meetings to stay up to date on the company's objectives