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Sales Executive

We are seeking an enthusiastic and professional Sales Representative to join our team. The ideal candidate will play a critical role in promoting our clinic's services by effectively engaging with potential clients, setting appointments, and nurturing leads from social media platforms. This role requires excellent communication skills, a proactive approach to customer service, and the ability to convert inquiries into appointments.

Responsibilities:

Lead Engagement: Actively respond to inquiries on social media channels, manage lead generation, and follow up with potential clients through calls and messages.
Appointment Setting: Schedule and confirm appointments with clients, ensuring a seamless booking experience.
Client Conversion: Convert social media leads and inbound inquiries into appointments and consultations by clearly communicating the clinic’s services and benefits.
Client Relationship Management: Maintain a friendly and professional rapport with prospective and current clients, addressing questions and concerns promptly.
Social Media Engagement: Collaborate with the marketing team to support lead conversion, providing insights from client interactions.
Follow-up Calls: Conduct timely follow-up calls with client’s post-appointments to gauge satisfaction and encourage continued engagement with clinic services.
Reporting: Keep accurate records of calls, messages, appointments, and conversions for performance tracking and reporting purposes.

Qualifications:

Experience: 1-2 years of sales or customer service experience, ideally in healthcare or wellness services.
Communication Skills: Excellent verbal and written communication skills, with a friendly and professional tone.
Social Media Proficiency: Comfortable handling social media platforms and messaging apps to engage with clients.
Sales Skills: Demonstrated ability to effectively convert leads and manage a sales pipeline.
Customer Focused: A compassionate, patient-centered approach to customer service.
Time Management: Strong organizational skills with the ability to manage appointments and follow up effectively.