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发布 Sep 27, 2024 833 查看
PKR. 50,000 - 60,000/Month
- Role: Email and Chat Support Representative
- Location: Lahore, Pakistan
- Shifts: Night Shift (1:00 am - 10:00 am PKT, may vary due to daylight saving)
Requirements:
- Fluent in English
- 1 year of Customer Service experience
- Ability to work full-time night shifts
- Proficient in providing technical support over email and chat using Zendesk CRM
- Strong communication, problem-solving, adaptability, and time-management skills
Responsibilities:
- Provide exceptional technical support over email and chat
- Utilize Zendesk CRM and related tools to address customer inquiries
- Demonstrate excellent communication skills and problem-solving abilities
- Manage time effectively to ensure timely resolution of customer issues
Screening Questions:
- What is your level of proficiency in English?
- Are you comfortable working in night shift?
- How many years of Customer Service experience do you currently have?
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· 1-10 员工 - 拉合尔
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