发布 Jul 15, 2024 545 查看
We are seeking a motivated and detail-oriented Amazon Virtual Assistant to support our e-commerce operations. As an Amazon VA, you will play a crucial role in managing and optimizing our Amazon store to drive sales and enhance customer satisfaction.
Key Responsibilities:
Qualifications: Preferred Skills: What We Offer:
Product Listing Management:
- Create and optimize product listings, including titles, descriptions, and keywords.
- Manage inventory levels and ensure accurate product availability.
Order Management:
- Process and track orders to ensure timely fulfillment.
- Handle customer inquiries and resolve issues related to orders.
Market Research:
- Conduct competitive analysis to identify trends and opportunities.
- Research keywords and product niches for optimal listing performance.
Customer Service:
- Respond to customer inquiries promptly and professionally.
- Manage product reviews and feedback to maintain a positive seller reputation.
Advertising and Promotions:
- Assist with setting up and managing Amazon PPC campaigns.
- Analyze ad performance and suggest improvements.
Reporting:
- Generate sales reports and analyze performance metrics.
- Provide regular updates on inventory status and sales trends.
- Experience with Amazon Seller Central or related e-commerce platforms.
- Strong understanding of SEO and keyword optimization.
- Excellent communication and organizational skills.
- Proficient in data analysis and using spreadsheets.
- Ability to work independently and manage time effectively.
- Understanding of Softwares (Helium 10, JS, Keepa, Sellerboard)
- Familiarity with Amazon FBA and shipping logistics.
- Experience with graphic design tools for product images (e.g., Canva, Billo).
- Knowledge of Amazon policies and compliance regulations.
- Flexible working hours and an easy work environment.
- Opportunities for professional growth and development.
- Competitive compensation based on experience.
The Shark Labs
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