We are seeking two energetic and professional Outbound Call Center Executives to join our team. This role involves managing outbound calls, building customer relationships, and achieving sales targets.

Key Responsibilities:

  • Conduct outbound calls to potential and existing customers to promote company products and services.
  • Maintain and update customer databases with accurate and timely information.
  • Achieve daily, weekly, and monthly call and sales targets.
  • Handle customer inquiries, complaints, and provide appropriate solutions.
  • Build and maintain strong customer relationships to enhance customer retention and loyalty.
  • Follow up on leads and referrals to generate sales opportunities.
  • Prepare and submit daily/weekly call reports to the supervisor.

Requirements:

  • Gender: Female
  • Experience: 1-2 years of experience in a call center, specifically in outbound calling.
  • Skills: Excellent communication and interpersonal skills, ability to persuade and influence customers, strong organizational skills, and the ability to work under pressure.
  • Computer Proficiency: Familiarity with call center software, CRM systems, and basic knowledge of Microsoft Office.
  • Work Ethic: Strong work ethic, motivated to achieve targets, and a team player.
  • Other: Candidates must be willing to work onsite from 10 AM to 7 PM.

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 14, 2024
Posting Date:
Sep 13, 2024

A2Z Resource Group

Telecommunication / ISP · 11-50 employees - Lahore

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