Assistant Operations Manager

An Assistant Operations Manager supports the Operations Manager in ensuring smooth day-to-day business operations. This role involves a mix of administrative, strategic, and supervisory tasks to improve efficiency, productivity, and customer satisfaction. Below are some common responsibilities and skills associated with the position:

Responsibilities:

Overseeing staff performance and addressing operational challenges.
Assisting in staff training and development.
Acting as a liaison between teams and senior management.
Identifying areas for process improvements.
Implementing strategies to enhance workflow and resource utilization.
Monitoring inventory and supply chains.
Ensuring optimal allocation of human and material resources.
Analyzing key performance indicators (KPIs).
Preparing reports and presentations for management.
Addressing escalated customer concerns.
Ensuring service quality standards are met.
Assisting with adherence to company policies and regulations.
Participating in audits and quality checks.

Key Skills:

Leadership: Ability to guide and motivate teams effectively.
Problem-Solving: Quick and efficient handling of operational issues.
Communication: Strong verbal and written communication for team and stakeholder interaction.
Organizational Skills: Managing multiple priorities while maintaining attention to detail.
Analytical Thinking: Using data to make informed operational decisions.
Technical Proficiency: Familiarity with tools like ERP systems, Microsoft Office Suite, or industry-specific software.

Skills

Communication Skills Interpersonal Leadership Operations Coordination

Job Details

Industry:

Information Technology

Functional Area:

Operations

Total Positions:

5 Posts

Job Shift:

Third Shift (Night)

Job Type:

Contract

Department:

Call Centre Operations

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Dec 21, 2024

Posting Date:

Nov 20, 2024

Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p