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Responsibilities:
- Engage with customers to provide and process information in response to inquiries, concerns, and requests regarding our products and services.
- Foster collaborative relationships with customers to enhance our service competitiveness.
- Communicate effectively with customers, ensuring timely tracking and resolution of any service-related issues.
- Deliver a positive customer experience that contributes to achieving high Quality Assurance (QA) scores.
What We Are Looking For:
- A collaborative mindset with a strong focus on customer service.
- The ability to convey technical information in a clear and accessible manner.
Job Requirements:
- A Levels/Intermediate or higher.
- Exceptional written and verbal communication skills in English.
- An American or neutral accent.
Salary & Benefits:
- Competitive salary up to Rs70,000.
- Medical facilities provided.
Job Details
Abacus Consulting
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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