Responsibilities

  • Managing customer service inquiries for our international clients over the phone and email
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Follow communication procedures, guidelines, and policies

Requirements

  • Good communication skills (English)
  • The applicants must have strong communication & interpersonal skills
  • Experience in international customer support/call centre is a plus
  • Should be flexible for rotational shifts

Job Details

Total Positions:
8 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Call Centre Operations
Job Location:
Ghari Shahu, Lahore, Pakistan
Gender:
No Preference
Age:
20 - 25 Years
Minimum Education:
Bachelors
Degree Title:
BS Mass communciation ,BS english literature
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Dec 12, 2024
Posting Date:
Nov 12, 2024

Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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