• Provide first-line support for hardware, software, and networking issues.
  •  Troubleshoot and resolve basic technical problems (e.g., printer issues, software malfunctions).
  •  Respond to help desk requests, either via phone, email, or chat.
  • Assist users with setting up and configuring devices and software applications.
  •  Assist with user account creation, password resets, and permissions management.
  •  Help ensure that security protocols are followed for sensitive data and systems.
  • Maintain an inventory of IT equipment (computers, printers, etc.).
  • Track and manage IT supplies and hardware replacement needs.
  •   Assist in monitoring and implementing cyber security measures (e.g., antivirus software, firewalls, and data encryption).
  • Help ensure company devices are protected against malware and unauthorized access.

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
Rotating
Job Type:
Department:
Call Centre Operations
Job Location:
Egerton Road, Lahore, Pakistan
Gender:
Male
Age:
18 - 30 Years
Minimum Education:
Bachelors
Degree Title:
IT/Computer Science
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 04, 2025
Posting Date:
Apr 03, 2025

Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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