In this role as a Social Media Moderator, your responsibilities include delivering effective solutions to a variety of customer inquiries using written and verbal communication, coupled with a positive demeanor. Furthermore, this role entails providing excellent customer support by answering queries related to new orders, product, service delivery requirements, billing, and any other concerns.

  • Oversee social media What's app accounts management of our client company .
  • Providing chat support on Social Media and moderate the messaging with company goals
  • Stay current with social media trends and best practices .
  • Moderate all user-generated content in line with the moderation policy for each community
  • Maintaining Service Level.

Must Haves:

  • Bachelor’s degree preferred.
  • 1-2 years’ experience in Social Media Marketing in a Must
  • Previous experience in technology sales is a plus.
  • Analytical and multitasking skills
  • Strong English communication and interpersonal skills.
  • Proficient in using social media platforms for business purposes.

Perks & Benefits:

  • Excellent Career & Growth Opportunities .
  • Paid Time Off
  • In-house Café

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Call Centre Operations
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
1 Year - 2 Years
Apply Before:
Nov 11, 2024
Posting Date:
Oct 10, 2024

Abacus Consulting

Information Technology · 1001-1500 employees - Islamabad

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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