Customer Service Representative

AffinityVibez Pvt Ltd

مارچ ۲۵, ۲۰۲۵ شائع ہوئی 163 نے دیکھا Report Job

Job Duties & Responsibilities:

1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat

2. Respond to customer inquiries and issues in a timely and efficient manner

3. Troubleshoot and resolve technical issues with the services.

4. Escalate complex issues to the appropriate department or team member for further assistance

5. Document and track customer interactions and issues as per company policies

6. Gather customer feedback and provide suggestions for improvements to products and services

7. Participate in ongoing training and development to stay informed about new products and services

8. Collaborate with other departments within the company to ensure a seamless customer experience

9. Meet and exceed customer satisfaction metrics and goals

Required Skills:

Strong customer service and technical support skills
Excellent English communication and problem-solving skills
Strong ability to multitask and prioritize
Experience with SAP and other software like CRM is a plus
Ability to work effectively in a team-oriented environment

Salary + Benefits:

Salary (As per the Interview)
EOBI
Monthly performance-based Bonus
Bi-Annual Increments + Performance-based Increments on Salary

مہارتیں

Excellet Communication Skills Chat Support Skills Customer Handling Customer Analysis

نوکری کی تفصیلات

صنعت:

ترقیِ کاروبار

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

دوپہر

نوکری کی قسم:

مستقل

محکمہ:

Human Rsource

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

24 - 38 سال

کم از کم تعلیم:

میٹرک / او لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۲٦, ۲۰۲۵

تاریخِ اِشاعت:

مارچ ۲۵, ۲۰۲۵

AffinityVibez Pvt Ltd

ترقیِ کاروبار · 51-100 ملازمین - لاہور

پیروی کریں

We Listen And Resolve! AffinityVibez is the finest business management consulting firm based in Lahore, Pakistan. With in-house recruitment services, protection from data breaches, forecasting of your budgets, digital marketing, web solutions, and other inspection and auditing with the QA department, every expert is available 24x7. You can connect with us virtually; we will handle all your queries. We provide services to our partners and clients globally. Our pro teams have successfully served various industries with these services. The top-tier examples are London Motor Sports, Universal Livestock, Plaza Chauffeurs, DigitVibez, Continental car hire, and others. We are here for your assistance if you have strategy and planning issues.