Customer Services Executive

AffinityVibez Pvt Ltd

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PKR. 50,000 - 70,000/Month

Job Duties and Responsibilities:

Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.
Respond to customer inquiries and issues in a timely and efficient manner
Troubleshoot and resolve technical issues with the services.
Document and track customer interactions and issues as per company policies.
Gather customer feedback and provide suggestions for improvements to products and services.

Required Skills:

Minimum Bachelor Degree
Verbal and Non-Verbal English communication
Experience with SAP and other software, like CRM, is a plus
Confident and Strong personalities, focused on personality enhancement

Salary + Benefits:

Salary: As per Interview EOBI Monthly
Performance based Bonus
Appreciation-based Lunch/Dinner Bi-Annual Increments
Performance-based Increments on Salary Internal Promotions and Growth Opportunities

Skills

Time Management Coordination Skills Fluent in English

Job Details

Industry:

Business Development

Functional Area:

Client Services & Customer Support

Total Positions:

4 Posts

Job Shift:

Second Shift (Afternoon)

Job Type:

Full Time/Permanent

Job Location:

Johar Town, Lahore, Pakistan

Gender:

No Preference

Age:

24 - 38 Years

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Dec 19, 2024

Posting Date:

Nov 18, 2024

AffinityVibez Pvt Ltd

Business Development · 51-100 employees - Lahore

We Listen And Resolve! AffinityVibez is the finest business management consulting firm based in Lahore, Pakistan. With in-house recruitment services, protection from data breaches, forecasting of your budgets, digital marketing, web solutions, and other inspection and auditing with the QA department, every expert is available 24x7. You can connect with us virtually; we will handle all your queries. We provide services to our partners and clients globally. Our pro teams have successfully served various industries with these services. The top-tier examples are London Motor Sports, Universal Livestock, Plaza Chauffeurs, DigitVibez, Continental car hire, and others. We are here for your assistance if you have strategy and planning issues.