Posted Dec 16, 2023 882 views
Al Emad Car Rental, a leading name in the car rental industry, is seeking a dynamic and experienced individual to join our team as a Call Center Agent at our Karachi office. If you are passionate about the Sales sector and have a proven track record of success in the industry, we want to hear from you!
Responsibilities:
- Build and maintain strong relationships with prospects, actively listening to their requirements, addressing inquiries, and providing relevant information to position our offerings effectively.
- Answer the phones to assist customers in a friendly, helpful, and prompt manner.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
- Offer optional products to meet customer wants and needs.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Qualify each customer using our company rental requirement guidelines.
- Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
Qualifications and Skills:
- Experience working in a call center or customer-support role
- Strong active listening and verbal communication skills
- Proficiency in problem-solving
- Ability to multitask and manage time effectively
- Minimum 02-05 Years Experience (Fluent in English & Sales experience is mandatory)
Company Benefits:
- Salary deposited in your account before the 1st of each month.
- 15 days of paid leave after completing 12 months of service.
- International standard workspace with surveillance in the office and building to ensure your safety.
- Provident Funds are available at the end of employment.
- Bonuses on top of wages to recognize and reward your contributions.
Working Hours & Timing: Monday to Saturday - 09:00 AM to 10:00 PM (09 Hours Per Day)
Skills
Job Details
Al Emad Call Center
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