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Donation Coordinator

The Donation Coordinator is responsible for counseling cornea donor families at donor hospitals and coordinating with Al Shifa Trust Eye Bank and the donor hospital for the retrieval of corneas using the Hospital Cornea Recovery Program (HCRP) model. The Donation Coordinator reviews death referrals, approaches families for consent, coordinates recovery of consented cornea donors with clinical staff, and conducts follow up with the donor hospital and family. The position is also responsible for awareness campaigns both within the donor hospital and elsewhere.

This position is responsible for determining donor corneal tissue suitability based on Al Shifa policies and Medical Standards.

Essential Job Functions

Communicate sensitively with donor families to provide information about eye donation and obtain consent for tissue retrieval.
Provide emotional support and guidance to donor families throughout the donation process.
Review donor medical history to determine if ocular tissue is eligible for surgical transplantation.
Utilize proficient understanding of medical terminology to review patient medical records, lab results and diagnoses in detail in order to make critical decisions.
Collaborate with hospital administration, medical staff, and other medical coordinators to ensure a smooth functioning of the HCRP.
Develop and maintain relationships with key stakeholders to promote a culture of eye donation within the hospital.
Conduct regular assessments to identify potential cornea donors admitted to the hospital.
Ensure accurate and timely documentation of donor referrals, consent forms, and other relevant records.
Maintain confidentiality of donor information and comply with legal and regulatory requirements.
Coordinate logistics for corneal retrieval procedures.
Liaise with eye bank staff to facilitate the timely transfer of retrieved corneas for processing and transplantation.
Adhere to established protocols and guidelines for corneal retrieval to maintain quality and safety standards.
Participate in training sessions and quality improvement initiatives to enhance the effectiveness of the HCRP.
Perform accurate and efficient data entry of patient medical and social history.
Provide superior customer service to internal and external stakeholders.
Maintain professional knowledge and adapt to changes in the profession through continuing education, workshops, and other professional educational opportunities.

Qualifications:

Experience in the medical field preferred.
Social work or public health background is strongly recommended

Skills: Strong professional communication and interpersonal skills. Detail orientated. High-level multitasking. Highly self-motivated and disciplined. Critical thinking and problem-solving. Team focus. Agility.

Knowledge: Comprehension of medical terminology. Proficiency in MS Office and Adobe. Proficient with technology and medical records. Valid driver’s license.

Skills

Problem Solving Organ Donation Management Organ Transplant Management Donations Management

Job Details

Industry:

Healthcare / Hospital / Medical

Functional Area:

Health & Medicine

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Administration

Job Location:

Cantt, Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Experience:

5 Years - 7 Years

Apply Before:

Sep 06, 2024

Posting Date:

Aug 05, 2024

Al-Shifa Trust Eye Hospital

Healthcare / Hospital / Medical · 1001-1500 employees - Rawalpindi

Al-Shifa Trust was established with the aim of prevention and control of blindness by providing standard and sustainable eye care services which are accessible and affordable to all regardless of gender, race, color or religion. Its essential components would be hospital-based tertiary eye care services, community-oriented prevention of blindness program, need-based human resource development, promotion of basic and applied research in ophthalmology and development of appropriate and affordable technology.

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