Posted Oct 12, 2024 184 views
- Provide prompt and effective technical support to end-users via phone, email or in-person.
- Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers and mobile devices.
- Assist in resetting the user’s password, account setups and access permissions.
- Perform routine maintenance tasks such as software updates, patches and system backups.
- Monitor the performance of it systems and networks, identifying and addressing issues proactively.
- Install, configure and maintain software applications and operating systems.
- Manage hardware inventory and ensure proper documentation of all it assets.
- Diagnose hardware problems and coordinate repairs or replacements when necessary.
- Assist in setting up and maintaining local area networks (lans) and wide area networks (wans).
- Troubleshoot network connectivity issues and assist with network configuration.
- Monitor for security breaches and respond to incidents promptly.
- Ensure compliance with data protection regulations and best practices.
- Collaborate with other it professionals and teams to resolve complex issues.
Job Details
Al-Shifa Trust Eye Hospital
Al-Shifa Trust was established with the aim of prevention and control of blindness by providing standard and sustainable eye care services which are accessible and affordable to all regardless of gender, race, color or religion. Its essential components would be hospital-based tertiary eye care services, community-oriented prevention of blindness program, need-based human resource development, promotion of basic and applied research in ophthalmology and development of appropriate and affordable technology.
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