Sales Coordinator

Alfa Marine Electronics

Karachi , Pakistan

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Posted 3 hours ago 10 views Report Job

PKR. 30,000 - 45,000/Month

Key Responsibilities & Authorities:

Develop trust relationships with a portfolio of major Customers to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements/develop a detailed understanding of the features and benefits of the product and service to offer more services and products to retain customer
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives/needs
Ensure the correct products and services are delivered to customers in a timely manner
Take feedback from customers and share it with support team for process improvement
Carry out cold calling and source new leads through social media (New Customer Acquisition)
Ensure, follow-up on all enquiries on which client has not responded yet to analyze the reason for not successfully getting the order on the inquiry
Responsible for follow-up with Customer for Purchase/Work order, signed delivery challan, service report.
Maintain Database of equipment suppliers/vendors/Customers
Generate new business leads from prospective customer as assigned
Liaison with finance department for timely client invoicing (Providing supporting documents for example: Client PO/WO, Signed delivery challan/service report)
Liaison with Logistics department for any query related to freight/transportation and packaging quotations except for the cases which involves dealing with DHL or any other airline/courier service directly.
Maintain delivery follow-ups with store and logistics department
Keep up servicing job coordination with service department
Must communicate in an effective way through a uniformed email presentation (avoid grammatical , spelling mistakes , proper formatting)
Prepare weekly analysis report, where mentioning status of all the inquiries received in the prevailing week along with the status of all previous inquiries which are ongoing at any stage.
Ensure workplace and health and safety requirements, policies and procedures, timeliness and consistent quality of work followed strictly
Other than your main responsibilities, any other responsibility assigned by the management which may be needed from time to time
Sales Target to be achieved