Call Center Representative

Axxon BPO

Multiple Cities, Pakistan

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Posted Nov 01, 2024 475 views Report Job

PKR. 40,000 - 60,000/Month

Responsibilities:

Handle outbound and inbound calls with confidence and clear communication
Utilize storytelling techniques to enhance customer engagement
Address customer queries and provide information in a friendly, professional manner
Accurately document customer interactions and update records
Contribute to a positive team environment and support overall team goals

Requirements:

Intermediate education or recent graduate preferred
Strong communication skills and ability to convey information clearly
Excellent listening skills and empathy in customer interactions
Ability to work well in a team-oriented setting
Basic computer skills and familiarity with Microsoft Office

Benefits:

Competitive salary with monthly performance incentives
Career advancement opportunities
Supportive and collaborative team culture

Pay: Rs40,000.00 - Rs60,000.00 per month

Skills

Email List Management Coordination Skills Branch Support Relations Management Skills Operations Management Client Dealing

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

35+ Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Age:

15 - 35 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

Fresh - 3 Years

Apply Before:

Dec 02, 2024

Posting Date:

Nov 01, 2024

Axxon BPO

BPO · 301-600 employees - Islamabad, Rawalpindi

Founded in 2011, Axxon BPO is a leading business process outsourcing company dedicated to providing top-tier customer support and sales solutions. Based in Rawalpindi, Pakistan, we specialize in call center services, including customer service, sales, lead generation, and client verification. Axxon BPO is committed to fostering a professional and innovative work environment focused on client satisfaction and team development. We prioritize employee growth through continuous training and career advancement opportunities, making Axxon BPO a trusted choice for both employees and clients worldwide.