Client Service Agent

Axxon BPO

Multiple Cities, Pakistan

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Posted 2 hours ago 13 views Report Job

PKR. 45,000 - 80,000/Month

Salary Range: 45,000 - 75,000 PKR (based on experience and performance bonuses)

Axxon BPO is hiring Client Service Agents to provide exceptional support and service to our clients. This role requires individuals with excellent communication skills and a passion for client interaction. The ideal candidate will have a proactive approach to solving client inquiries and providing a smooth customer service experience.

Key Responsibilities:

Respond to client inquiries and resolve issues in a timely and efficient manner.
Maintain updated client records, ensuring accuracy and confidentiality.
Provide information and guidance on our products and services.
Collaborate with team members to improve service processes and enhance the client experience.

Qualifications:

6 months of call center or customer service experience preferred.
Strong verbal communication skills in English and Urdu.
Problem-solving skills with attention to detail.
Proficiency in basic computer applications.

Why Join Us?

Competitive salary and incentives.
Growth and development opportunities.
Supportive, collaborative work environment.

Pay: Rs45,000.00 - Rs75,000.00 per month

Skills

Client Relationship Client Derailing Client Acquisition Skills Manage Client Relationships Client Analysis Client Correspondence Client Coordination Client Acquisition Client Followup Client Service Oriented

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

35+ Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Age:

15 - 35 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

Fresh - 3 Years

Apply Before:

Dec 02, 2024

Posting Date:

Nov 01, 2024

Axxon BPO

BPO · 11-50 employees - Islamabad, Rawalpindi

AXXON BPO was established in 2011 envisioning the need in the market for an outsourcing and business solution company. The company that focuses on offering professionally managed quality services. We pride ourselves on three core principles – ethics, focus and service. With AXXON BPO in depth know-how of working with clients from multiple industries, they provide a wide variety of services which can help any company of any size minimize their costs and increase their revenue. All the way through this time, it has mastered the art of technology, software, consultancy and outsourcing has achieved business ethic, which has provided it with a sole position in the world of online business. AXXON BPO has employees that have been with the company since inception. This is largely due to a well-defined promotion track, which motivates employees to do their best in order to grow. Our employees are motivated by knowing they have a long career path at AXXON BPO. Every employee we have is extremely talented and skillful regardless of the fact which ever vertical they are dealing with, due to the phenomenal coaching and outstanding mentoring by the management. AXXON BPO is looking to be a worldwide preferred IT company that provides precise and perfect Telemarketing, Telecommunications, Outsourcing, Software ,Web/App Development and Accounting Services continuously adding value to all the stakeholders through innovation and improvement. AXXON BPO has been started with a mission to deliver our services embedded with a success moto across the Globe.