Client Service Agent

Axxon BPO

Multiple Cities, Pakistan

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Posted Nov 01, 2024 264 views Report Job

PKR. 45,000 - 80,000/Month

Salary Range: 45,000 - 75,000 PKR (based on experience and performance bonuses)

Axxon BPO is hiring Client Service Agents to provide exceptional support and service to our clients. This role requires individuals with excellent communication skills and a passion for client interaction. The ideal candidate will have a proactive approach to solving client inquiries and providing a smooth customer service experience.

Key Responsibilities:

Respond to client inquiries and resolve issues in a timely and efficient manner.
Maintain updated client records, ensuring accuracy and confidentiality.
Provide information and guidance on our products and services.
Collaborate with team members to improve service processes and enhance the client experience.

Qualifications:

6 months of call center or customer service experience preferred.
Strong verbal communication skills in English and Urdu.
Problem-solving skills with attention to detail.
Proficiency in basic computer applications.

Why Join Us?

Competitive salary and incentives.
Growth and development opportunities.
Supportive, collaborative work environment.

Pay: Rs45,000.00 - Rs75,000.00 per month

Skills

Client Relationship Fluent in Engslish Client Acquisition Skills Manage Client Relationships Client Analysis Client Correspondence Client Coordination Client Acquisition Client Followup Client Service Oriented

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

35+ Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Age:

15 - 35 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

Fresh - 3 Years

Apply Before:

Dec 02, 2024

Posting Date:

Nov 01, 2024

Axxon BPO

BPO · 301-600 employees - Islamabad, Rawalpindi

Founded in 2011, Axxon BPO is a leading business process outsourcing company dedicated to providing top-tier customer support and sales solutions. Based in Rawalpindi, Pakistan, we specialize in call center services, including customer service, sales, lead generation, and client verification. Axxon BPO is committed to fostering a professional and innovative work environment focused on client satisfaction and team development. We prioritize employee growth through continuous training and career advancement opportunities, making Axxon BPO a trusted choice for both employees and clients worldwide.