Posted Oct 12, 2023 379 views
Job Summary: As an Amazon Virtual Assistant, you will play a crucial role in supporting Amazon sellers and businesses in managing their online operations. Your responsibilities will include handling administrative tasks, optimizing product listings, managing customer service inquiries, and assisting with various aspects of e-commerce operations.
Responsibilities:
Product Listing Management:
- Create and update product listings on Amazon.
- Optimize product titles, descriptions, and images to improve visibility and sales.
- Conduct keyword research and implement SEO strategies.
Inventory Management:
- Monitor and manage inventory levels to ensure products are in stock.
- Coordinate with suppliers and manage stock replenishment.
Order Processing:
- Process and fulfill customer orders accurately and on time.
- Handle shipping and tracking of orders.
Customer Service:
- Respond to customer inquiries and resolve issues promptly.
- Manage product returns and refunds.
Amazon Seller Account Management:
- Monitor and maintain the health of Amazon seller accounts.
- Handle account performance metrics and compliance.
Competitor Research:
- Analyze competitor products and pricing.
- Provide insights and recommendations to improve product offerings.
Marketplace Analysis:
- Analyze sales data and market trends.
- Make pricing and promotion recommendations.
Data Analysis and Reporting:
- Generate reports on sales, customer feedback, and other key metrics.
- Use data to make informed decisions and improvements.
Administrative Tasks:
- Handle email correspondence.
- Schedule and manage appointments and meetings.
- Assist with general administrative tasks as needed.
Skills
Job Details
Birdeye Studios
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