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Call Center Representative

Black Birds Unverified

Lahore , Pakistan

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Posted Sep 30, 2024 327 views

PKR. 20,000 - 40,000/Month

We're seeking highly motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you'll handle inbound/outbound customer calls, resolve issues, and provide exceptional service.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Provide product/service information, pricing, and promotions.
  • Process sales orders, cancellations, and modifications.
  • Meet or exceed customer satisfaction and sales targets.
  • Maintain accurate records and logs.

Requirements:

  • High school diploma or equivalent.
  • 1+ year of call center experience (preferable).
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong customer service and sales skills.
  • Proficiency in Sales field.

What We Offer:

  • Competitive salary+incentives and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and supportive team environment.
  • Career advancement possibilities.

Skills

Customer Dealing Email List Management Sales Client Persuasion

Job Details

Industry:
Call Center
Functional Area:
Client Services & Customer Support
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 28, 2024
Posting Date:
Sep 30, 2024

Black Birds

Call Center · 1-10 employees - Lahore
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