BRANCH MANAGER

The Branch Manager at Breakout is responsible for overseeing all store operations while managing a vast inventory exceeding 70,000 items. This key leadership role involves leading and mentoring a diverse team of over 20 employees to ensure efficient daily operations and achieve corporate sales objectives. The ideal candidate is someone who excels in leadership, has profound customer service skills, and possesses a strategic mindset to drive sales performance. Through effective communication and team building, the Branch Manager ensures that both team members and customers receive the highest standards of service and satisfaction.
Responsibilities

Manage and optimize inventory levels, ensuring accurate records and timely replenishment of stock.
Lead, train, and motivate a team of 20+ employees to provide exceptional customer service and achieve performance targets.
Implement and enforce company policies, operational standards, and brand guidelines to maintain organizational integrity.
Monitor sales trends and customer preferences to enhance sales strategies and maximize profitability.
Ensure that product displays and merchandising align with Breakouts branding and marketing strategies.
Conduct regular audits of inventory and maintain robust inventory control procedures to minimize losses and inefficiencies.
Address and resolve escalated customer queries, ensuring satisfactory resolutions and enhancing customer loyalty.
Generate and analyze comprehensive reports on inventory, sales figures, and team performance metrics for senior management review.
Foster a positive and engaging work environment that encourages team collaboration and professional growth.
Continuously seek opportunities for process improvements to enhance operational efficiency and service quality.