Chat Support Agent

Carnivore Style

Multiple Cities, Pakistan

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Posted Yesterday 181 views Report Job

We are looking for a proactive and customer-focused Chat Support Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.

Key Responsibilities:

Engage with website visitors via live chat, addressing inquiries about content, products, and services.
Provide accurate information and assist users in navigating the website.
Resolve customer issues efficiently, escalating complex queries when necessary.
Maintain records of customer interactions and feedback to inform content and service improvements.
Collaborate with content creators and the support team to enhance user satisfaction.

Qualifications:

Previous experience in a customer service or chat support role.
Excellent written communication skills with a keen attention to detail.
Ability to multitask and manage multiple chat conversations simultaneously.
Familiarity with live chat software and customer support tools.
Self-motivated with the ability to work independently in a remote setting.

Bonus Points:

Interest or background in food, grilling, or the carnivore lifestyle.
Experience with social media engagement or online community management.

Benefits:

Fully remote position with flexible working hours.
Competitive monthly salary based on experience.
Opportunity to be part of a passionate and dynamic team.
Access to industry insights and professional development resources.

Skills

Communication Skills Chat Support Skills Live Chat Handling

Job Details

Industry:

Food & Beverages

Functional Area:

Client Services & Customer Support

Total Positions:

2 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Karachi, Winder, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

May 12, 2025

Posting Date:

Apr 11, 2025

Carnivore Style

Food & Beverages · 1-10 employees - Islamabad, Karachi, Winder

Hey meat-eaters, welcome to Carnivore Style grilling since May 2019. At Carnivore Style, you'll find meat delivery probes, smoker reviews, cooking tips, and expert interviews from our team of meat connoisseurs.