• Excellent English speaking and listening skills and those who can work with team members.
  • IELTS certification will be a plus point.
  • Reply to emails and calls professionally to provide information about products and services, process orders, handle complaints, problem solving etc.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications. 
  • Follow up to ensure that appropriate actions were taken on customers’ requests.

Requirements:

  • Must have good written and spoken knowledge of English language
  • Must have at least 4 year of customer services experience
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
4 Years (customer service)
Apply Before:
Aug 18, 2024
Posting Date:
Jul 18, 2024

Codify Technologies

Services · 11-50 employees - Lahore

pRoyal Bathrooms is an online retail business operating in Birmingham, United Kingdom./p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Support Representative

Arise Solution, Rawalpindi, Pakistan
Posted Oct 31, 2024

Customer Support Representative

Azad Digital Solution, Lahore, Pakistan
Posted Oct 30, 2024

Customer Support Representative

Urban Act, Karachi, Pakistan
Posted Oct 26, 2024

Customer Support Representative

Urban Act, Karachi, Pakistan
Posted Oct 24, 2024
View All
I found a job on Rozee!