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Key Responsibilities:
Customer Support: Respond to customer inquiries via email, live chat, and social media in a timely and professional manner.
Problem Resolution: Address and resolve customer complaints and issues, ensuring customer satisfaction.
Product Knowledge: Maintain a deep understanding of our products and services to provide accurate information to customers.
Order Processing: Assist customers with order placements, cancellations, and tracking.
Documentation: Keep accurate records of customer interactions and transactions.
Feedback Collection: Gather customer feedback and report recurring issues to management for continuous improvement.
Cross-functional collaboration: Work closely with other departments to resolve complex customer issues and improve overall service quality.
Job Details
Compliance Harbor (Private) Limited
COMPLIANCE HARBOR (PRIVATE) LIMITED is a premier digital marketing agency based in Pakistan, offering specialized affiliate marketing services for Amazon and TikTok. We empower businesses to expand their online presence and increase sales through strategic partnerships and innovative marketing campaigns. Our services include promoting products on Amazon, creating high-quality content, managing TikTok influencer collaborations, and providing detailed performance analytics. With a focus on delivering measurable results and customized solutions
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