Network Support Engineer

We are seeking a skilled Network Support Engineer to maintain, troubleshoot, and enhance our company's IT network infrastructure. The ideal candidate will have hands-on experience in network administration, troubleshooting connectivity issues, and ensuring network security. This role requires excellent problem-solving skills, strong technical expertise, and the ability to provide top-tier support to internal teams and external clients.

Key Responsibilities:

Monitor, maintain, and troubleshoot network infrastructure, including routers, switches, firewalls, and VPNs.
Diagnose and resolve hardware, software, and connectivity issues across LAN, WAN, and wireless networks.
Provide technical support for end-users, addressing network-related queries and concerns.
Configure, install, and upgrade network hardware and software.
Perform routine network performance analysis and recommend improvements.
Ensure network security by implementing best practices, firewalls, and threat detection measures.
Work with ISPs and third-party vendors to resolve external network issues.
Document network configurations, troubleshooting procedures, and system updates.
Assist in disaster recovery planning and implementation.
Stay updated with emerging networking technologies and trends.

Requirements:

Bachelor's degree in Computer Science, IT, or a related field.
1-3 years of experience in network support or a similar role.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.).
Experience with network hardware such as Cisco, Juniper, or HP.
Familiarity with security concepts, including firewalls, IDS/IPS, and encryption.
Proficiency in troubleshooting tools such as Wireshark, PRTG, or SolarWinds.
Excellent problem-solving and communication skills.
Certifications such as CCNA, CompTIA Network+, or equivalent are a plus.

Skills

Networking Protocol Network Security Administration Software Documentation Maintenance

Job Details

Industry:

Information Technology

Functional Area:

Computer Networking

Total Positions:

1 Post

Job Shift:

Second Shift (Afternoon)

Job Type:

Full Time/Permanent

Job Location:

Township, Lahore, Pakistan

Gender:

Male

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Mar 18, 2025

Posting Date:

Feb 17, 2025

Computan

Information Technology · 51-100 employees - Lahore

Computan helps short-handed inbound marketing agencies and marketing departments 'do' marketing. Marketers leverage our team of HubSpot, Google and Microsoft certified engineers to help get marketing strategies, tactics and work done on time and on budget.