Posted Nov 11, 2024 98 views Report Job
PKR. 30,000 - 35,000/Month
- Assist customer with fashion advice and product recommendations throughout their shopping experience
- Respond promptly and effectively to customer inquiries through various channels (phone, email, or social media) in a professional and friendly manner.
- Support customers with product information, order placement, tracking, and returns/exchanges.
- Resolve customer issues and complaints to ensure customer satisfaction and retention.
- Collaborate with cross-functional teams to escalate and resolve complex customer concerns.
- Maintain accurate and detailed records of customer interactions and transactions.
- Identify opportunities for improvement and in processes and recommend solutions to enhance customer experience.
- Stay up-to-date with product knowledge, company policies, and industry trends.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 26, 2024
Posting Date:
Nov 11, 2024
Cultural Fusion
E-Commerce / E- Business · 11-50 employees - Lahore
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