This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Feb 25, 2025 136 views
PKR. 30,000 - 30,000/Month
- Handling customer inquiries: Answering questions about products, services, pricing, and policies through various communication channels.
- Resolving customer issues: Troubleshooting problems, identifying solutions, and addressing complaints in a timely and professional manner.
- Providing product information: Explaining features and benefits of products or services to customers.
- Processing orders and transactions: Taking orders, updating customer accounts, and managing payments.
- Building customer relationships: Establishing rapport with customers, understanding their needs, and providing personalized service.
- Maintaining customer records: Updating customer information and documenting interactions accurately in CRM systems.
- Escalating complex issues: Identifying issues that require further assistance from other departments and transferring customers accordingly.
- Gathering customer feedback: Collecting customer opinions and suggestions to improve service quality.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Mar 26, 2025
Posting Date:
Feb 25, 2025
Cultural Fusion
E-Commerce / E- Business · 11-50 employees - Lahore
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