Posted Nov 07, 2024 229 views
Cyber System Private Limited is urgently looking for experienced Customer Support Executives with a background in the USA healthcare industry. The ideal candidates should have at least 6 months of experience in a customer support role, with excellent communication skills, handling inquiries, resolving issues, and providing outstanding customer service.
Responsibilities:
- Respond to customer queries promptly and professionally
- Resolve product or service issues by clarifying customer complaints
- Maintain customer records by updating information in the CRM
- Handle multiple communication channels (phone, email, chat) and assist customers efficiently
- Deliver excellent customer experiences, ensuring customer satisfaction
Requirements:
- Experience in the USA healthcare industry is highly preferred
- Fluent in English, with strong verbal and written communication skills
- Ability to multitask and handle various customer service channels
Salary: 60,000 - 80,000 PKR
Job Details
Cyber System (Pvt) Ltd
Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.
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