We are looking for a Technical Support Officer to provide IT support, troubleshoot hardware/software issues for our Products, and assist users with technical inquiries. The role involves system maintenance, user training, and ensuring smooth operations.

Key Responsibilities:

  • Provide first-level support to users (hardware, software, network issues).
  • Troubleshoot and resolve technical issues promptly.
  • Install, configure, and maintain software/hardware systems.
  • Document issues and resolutions in the ticketing system.
  • Monitor IT infrastructure and assist with system updates/upgrades.
  • Provide user training and guidance on IT best practices.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 16, 2024
Posting Date:
Nov 15, 2024

Cybersoft Solutions

Electronics · 1-10 employees - Lahore

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