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Engage with Customers: Respond to inbound/outbound customer inquiries via live chat, providing timely and accurate information.
Qualify and Convert Leads: Identify potential sales opportunities and guide leads through the purchasing process.
Product Knowledge: Maintain in-depth knowledge of company products/services and effectively communicate their value.
Close Sales: Use persuasive communication techniques to close sales and meet individual sales targets.
Customer Relationship Management: Build lasting relationships with customers, ensuring satisfaction and repeat business.
Follow-Up: Follow up with customers to answer additional questions and encourage conversions.
Collaborate with Team: Work alongside the sales team to ensure consistent messaging and meet team goals.
Track Sales Data: Record customer interactions and sales activities accurately in the CRM system.
Job Details
Digi Port Tech
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