Posted Mar 24, 2025 250 views Report Job
We are looking for a highly motivated Customer Support Representative (CSR) with a strong understanding of technology and excellent client-handling skills. The ideal candidate will be responsible for providing top-notch customer support, conducting live demos, onboarding new clients, and training Clients to ensure smooth operations.
Compensation
- Base Salary
- Bonuses
- Health, Dental, Benefits
- 10 days of Annual leave per Year
- 5 Days of sick leave
Key Responsibilities:
- Provide exceptional customer support via Inbound/ Outbound Calls, emails, and Live chat.
- Provide accurate product/service information and resolve complaints.
- Conduct live demos and training for client's staff on DigiMEDSPA Solutions.
- Manage onboarding, post-sales support, and client satisfaction follow-ups.
- Maintain records of customer interactions in the system.
Requirements:
- Must have a strong knowledge of technology and product functionalities.
- Experience interfacing with clients and handling their concerns professionally.
- Excellent communication and Problem-solving skills.
- Ability to work independently and in a team environment.
- Prior experience of at least 3-4 years.
Qualifications:
- High School Graduate
- Previous Customer service experience is a must.
Skills
Job Details
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