Key Responsibilities:

  • Lead Management: Follow up with leads promptly and professionally.
  • Customer Communication: Contact customers via phone, email, and text to inform them about our services.
  • Eligibility Verification: Assess potential customers\' eligibility based on predefined criteria.
  • Appointment Scheduling: Coordinate and book appointments for property surveys, ensuring that all necessary details are confirmed with the customer.
  • Record Keeping: Maintain accurate and up-to-date records of all customer interactions, eligibility checks, and scheduled appointments.
  • Follow-up: Send reminders and follow-up communications to customers to ensure they are prepared for their appointments.
  • Customer Service: Address any customer inquiries or concerns, providing clear and helpful information about our services.

Skills and Qualifications:

  • Excellent Communication Skills: Ability to clearly and effectively communicate with customers via phone, email, and text.
  • Organizational Skills: Strong attention to detail and the ability to manage multiple leads and appointments simultaneously.
  • Customer-focused: A proactive approach to customer service, ensuring a positive experience at every touchpoint.
  • Tech Savvy: Proficiency with SAAS and other relevant software tools.
  • Sales-Oriented: A natural ability to engage with customers and encourage them to take advantage of our services.

Job Details

Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 04, 2024
Posting Date:
Sep 04, 2024

ECOHUB

Business Development · 1-10 employees - Rawalpindi

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Call Center Agent

CSR BPO, Lahore, Pakistan
Posted Dec 19, 2024

Call Center Agent

CSR BPO, Lahore, Pakistan
Posted Dec 19, 2024

Call Center Agent

Vortex Wave, Lahore, Pakistan
Posted Dec 17, 2024
View All
I found a job on Rozee!