Posted Aug 28, 2024 189 views
Key Responsibilities:
Lead Management: Follow up with leads promptly and professionally.
Customer Communication: Contact customers via phone, email, and text to inform them about our services.
Eligibility Verification: Assess potential customers\\\' eligibility based on predefined criteria.
Appointment Scheduling: Coordinate and book appointments for property surveys, ensuring that all necessary details are confirmed with the customer.
Record Keeping: Maintain accurate and up-to-date records of all customer interactions, eligibility checks, and scheduled appointments.
Follow-up: Send reminders and follow-up communications to customers to ensure they are prepared for their appointments.
Customer Service: Address any customer inquiries or concerns, providing clear and helpful information about our services.
Skills and Qualifications:
Excellent Communication Skills: Ability to clearly and effectively communicate with customers via phone, email, and text.
Organizational Skills: Strong attention to detail and the ability to manage multiple leads and appointments simultaneously.
Customer-focused: A proactive approach to customer service, ensuring a positive experience at every touchpoint.
Tech Savvy: Proficiency with SAAS and other relevant software tools.
Sales-Oriented: A natural ability to engage with customers and encourage them to take advantage of our services.
Job Details
What is your Competitive Advantage?
Similar Job Titles
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
