Posted Jun 04, 2024 645 views
This is a full-time on-site role for a Customer Care Representative located in Karachi. The Customer Care Representative will be responsible for providing excellent customer service and support to clients. Tasks include handling front desk, addressing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining effective communication with clients and internal teams.
Qualifications:
- Interpersonal Skills, Communication, and Customer Service skills.
- Experience in customer support and ensuring customer satisfaction.
- Ability to effectively communicate with customers and internal teams.
- Strong problem-solving and decision-making skills.
- Attention to detail and the ability to multitask.
- Prior experience in ecommerce or customer care is a plus.
- Bachelor\'s degree in Business, Marketing, or related field.
Job Details
ECOM ERA is a full-service ecommerce company with over 4 years of experience in handling clients' accounts on major ecommerce marketplaces including Amazon, Walmart, eBay, Etsy, and TikTok. We work on a distinctive profit and loss sharing model that ensures our goals are intertwined with our clients, fostering a deep commitment towards growth.
What is your Competitive Advantage?
Similar Job Titles
Customer Care Representative
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
