• Serve as the main point of contact for clients and employees, ensuring high-quality customer service.
  • Coordinate schedules, assigning the best-fit employees to clients.
  • Maintain and update an on-call and backup list to cover any last-minute needs.
  • Communicate schedule changes and updates clearly and efficiently with team members.
  • Notify managers and clients promptly regarding any staffing changes or adjustments.
  • Ensure that all shifts are staffed effectively, aiming for high satisfaction rates among clients.

Qualifications:

  • Proficiency in English with excellent verbal and written communication skills.
  • Able to work independently while collaborating effectively in a team setting.
  • Available to work 6 days per week, in 9-hour evening and night shifts.
  • Detail-oriented with strong organizational abilities.
  • Skilled in Microsoft Word and Excel.
  • Able to multitask in a fast-paced environment.
  • Friendly, professional, and empathetic demeanor.

Benefits:

  • Competitive salary of 50,000 PKR, with a 2500 PKR weekly attendance bonus.
  • Paid holidays, Eid bonuses, and a medical allowance.
  • Paid vacation time.

Why Join Elite Consulting USA?

  • Remote Flexibility: Work from anywhere, offering a perfect setup for remote or online work.
  • Career Growth: Enjoy opportunities for professional development and career advancement.
  • Supportive Team Culture: Join a team that values empathy, collaboration, and exceptional service

Job Details

Total Positions:
15 Posts
Job Shift:
Work from Home
Job Type:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Dec 07, 2024
Posting Date:
Nov 11, 2024

Elite Consulting USA

Recruitment / Employment Firms · 11-50 employees - Islamabad, Karachi, Lahore, Rawalpindi

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Services Representative

Xfinity Solutions, Lahore, Pakistan
Posted Nov 13, 2024

Customer Services Representative

World Link BPO, Lahore, Pakistan
Posted Nov 14, 2024

Customer Services Representative

Cultural Fusion, Lahore, Pakistan
Posted Nov 11, 2024

Customer Services Representative - Control Room

Python Security Limited, Multiple Cities, Pakistan
Posted Nov 18, 2024
View All
I found a job on Rozee!