We are looking for an IT Specialist/officer. If you are passionate about delivering excellent IT Support skills and have the necessary qualifications, we invite you to apply for this opportunity.

Job Responsibilities:

  • Technical Support: Provide technical support to employees, including troubleshooting hardware and software issues, and assisting with IT-related inquiries.
  • Assist in the setup, configuration, and maintenance of computers, printers, CCTV, NVR, and other IT equipment.
  • Software Installation: Install, update, and configure software applications and operating systems on employee devices.
  • Work with the team to ensure security of all VOIP devices and servers, Provide support for VOIP telephone systems. Including softphones and PBX.
  • Knowledge of Active Directory, DHCP, DNS, MS Teams Administration, and Office 365 Administration.
  • Help maintain and troubleshoot network connections, including Wi-Fi, VPN, Firewall, and LAN setups.

Skills:

  • Excellent written and verbal communication skills.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to remain calm and professional under pressure.
  • Ability to work independently and as part of a team. Comfortable with technology and ability to quickly learn new systems.
  • Positive attitude and commitment to providing excellent IT-related Support.
  • CCNA, MCSA, and CompTIA training certifications are preferred.

 

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BS/MS in Computer Science/Information Technology or software engineering
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 06, 2024
Posting Date:
Sep 05, 2024

Empire Group

Information Technology · 11-50 employees - Rawalpindi

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